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General Information

Here at AWS, Inc would like to make your shopping experience easy, outstanding and hassle-free. Our policies exist to assist in this mission. We proudly offer a simple, yet sophisticated and safe online shopping system for your convenience. You may place your order on this website 24 hours a day with your credit card using our secure server. If you have concerns about sending your credit card information over the internet and do not wish to take advantage of this system, we can provide other options for you.  

FORMS OF PAYMENT  

                         ***ALL PAYMENT IS DUE IN UNITED STATES CURRENCY ONLY***  

Credit card:  Visa, Master Card, Discover, AMX, IMPAC-GSA Advantage  

Personal Check:  Held until funds are verified and deposited.

                              Penalty: There will be a $25.00 penalty assessed to checks returned for insufficient funds.  

Company check:  Held until funds are verified and deposited.

                               Penalty: There will be a $25.00 penalty assessed to checks returned for insufficient funds.  

Money Order:  Payable to AWS, Inc, orders processed immediately.  

Cashiers Check:  Payable to AWS, Inc, orders processed immediately.  

Bank Wire Transfer:  Call Customer Service for information and the procedure for making a wire transfer.  

C.O.D:  Please have a cashiers check or Money order ready. UPS will not accept cash. There will be an additional $6.00 fee added to cover the costs involved.  

Purchase Order:  Are accepted from U.S. based police and Government and Military agencies only. Purchase orders from civilian or private agencies are subject to a 50% down payment.   

50% Down Payment:  Required from civilian and private agencies for orders over $500.00. Balance of order is due prior to shipment.  

Cash:  Always accepted when purchasing items in our retail location.  

 

WAYS TO ORDER  

Fax: You may fax your completed order form to  1-910-485-7209. Please be sure to sign the form if you are using a credit card for payment. Otherwise, promptly mail payment to the above address. Don’t forget to  fax a copy  of your purchase order along with the completed order form.   

Phone: Our customer service department is happy to take your order by phone at our toll free number: 800-878-0371 or 910-323-3822. A salesperson is normally available to assist with orders Monday thru Friday between the hours of 9:00am – 5:00pm EST. If calling after store hours please leave a message and include your name and phone number. Your call will be returned as soon as we open the next business morning.  

Shopping Cart: Just follow the simple instructions to choose and complete your order. Please be sure to review your shopping cart order for accuracy prior to emailing the order.  

IMPORTANT CUSTOMER RESPONSIBILITY LEGAL INFORMATION  

By purchasing these products, the buyer represents he/she holds the seller and/or advertisers harmless for any and all information and products in this listing. It is the responsibility of the buyer (not the seller) to ascertain and obey any and all applicable local, state and federal laws in regard to purchase, possession and/or use of any item purchased from AWS, Inc by any means.  

It is also the sole responsibility of the purchaser to determine that the particular product is suitable for the use intended, and that it complies with all acceptable regulations, standards. and unit Standard  Operating Procedures governing such usage. AWS, Inc is not and will not be held liable for any damages arising from the abuse or improper use of the equipment. Failure to follow all adequate safety precautions, provide proper inspections and maintenance services is fault of user and AWS, Inc will not be held liable. Since these items are out of our control ALL responsibility shifts from AWS, Inc to the user and/or purchaser.  

Furthermore, all merchandise contained in this website or at our physical location is sold under the condition that we cannot guarantee the user freedom from injury. The user assumes all risks entailed in action and no company representative can change or waive this condition.  

AWS, Inc/ AWSIN.com cannot know all of the local, state and federal restrictions for our products. Therefore, we do not warrant that you may legally purchase, own or carry specific products offered in our website. Be sure to familiarize yourself with the laws regarding the carrying of concealed weapons pertinent to your state. These products include, but are not limited to chemical sprays, slingshots, air guns, paintball guns, knives, stun guns, bows, cross bows, batons, body armor, ballistic helmets and other items. When you place an order with us, you warrant to us that you are a legal adult without legal difficulties or restrictions and are in compliance with local, state and federal laws.  

Any disputes arising under or relating to the terms of these terms and conditions that cannot be resolved by the parties themselves shall be submitted for medication in Cumberland County, North Carolina administered by and according to the rules of the Commercial Medication of the American Arbitration Association. Each party shall bear their own costs in the medication, including attorney’s fees and one half the cost of the mediator.  

Any dispute that remains unresolved after the mediation will be resolved by final and binding arbitration in Cumberland County, North Carolina before a single arbitrator administered by and according to the rules of the Commercial Medication of the American Arbitration Association. Each party shall bear their own costs in the arbitration, including attorney’s fees and one half the cost of the arbitrator.  

The arbitrator shall have the authority to award such damages as are not prohibited by this agreement and may, in addition and in proper case, declare rights and order specific performance, but only in accordance with these terms and conditions.